Stockton-on-Tees Borough Council

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Cabinet Decision: 6th September 2012
Title of Item/Report
Billingham Customer Service Centre
Record of the Decision
Members received a report that provided an update on developments with regard to the Billingham Customer Services Centre.

The PCT had revealed plans for significant investment in the refurbishment of the Billingham Integrated Health Care Centre on Queensway, including options for including some primary care service provision and accommodating some administrative functions. An application for funding for the scheme had been submitted to the Strategic Health Authority and the PCT was awaiting confirmation of this. A planning application for the scheme had been submitted and it was anticipated that the work be complete by March 2013.

In light of this decision, plans for the 2.7million Billingham Customer Service Centre could now begin apace. Discussions with the building users including the Library Service, Customer Services, Vela Group and Billingham Town Council had determined the accommodation requirements, upon which estimates for redevelopment were based. Further detailed discussions would be undertaken to finalise those requirements to inform detailed design work for the facility.

Plans for the Extra Care Scheme, which originally formed part of the larger Integrated Health & Social Care Scheme, were progressing and had been boosted with the news that Vela Group had been successful in securing 898,500 of Homes & Communities Agency (HCA) funding towards the multi-million pound scheme.

Work on the 2.3million Billingham Town Centre improvements was moving apace with the construction of new toilets underway and due for completion at the end of September. The building improvement works including new CCTV, glazing, decoration and repairs to brickwork and stairways, had been tendered with work due to begin in late September. Plans had also been completed for the public realm improvements and a planning application would be submitted for the elements of the scheme requiring planning consent.

Given the level of investment in new developments in Billingham alongside the already popular Billingham Forum, parking provision in Billingham, assessed under the Borough wide car parking strategy would now be brought forward for completion by December 2012.

The extensive improvements scheduled for John Whitehead Park under the Sport in the Park project were also recently given the boost of 130,000 grant funding from Sport England and 41,000 from SITA towards the 260,000 scheme to redevelop the tennis courts. This would create a new skate/BMX area, 4 improved tennis courts and a multi-use games area.

Members noted the next steps with regard to the Customer Services Centre , which would, hopefully, see it operational by Summer 2014.

RESOLVED that the progress made with the development of the Billingham Customer Service Centre be noted.
Reasons for the Decision
To inform members of progress made on the development of the Billingham Customer Service Centre.
Alternative Options Considered and Rejected
Declared (Cabinet Member) Conflicts of Interest
Details of any Dispensations
Not applicable
Date and Time by which Call In must be executed
Midnight on Friday 14 September 2012.

Date of Publication: 10 September 2012

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